Cancellation Policy

Occasionally, weather or pool closures may cause a delay or cancellation of a party. In the event of a cancellation, TC Mermaid LLC will make every effort to reschedule the party using the following guidelines.

• Party deposits are not refundable.
• Prior to the start of an event/party: All attempts will be made to reschedule the event within two weeks. If rescheduling is not possible, 100% refund provided aside from deposit. 
• During the first half of a party: a 50% refund will be provided aside from deposit. 
• During the second half of a party: No refund provided.